RESOURCES

Understanding Online Brand Abuse

Online brand abuse can take different forms, from counterfeit listings to misleading use of identity and content.

Counterfeiting

Suspected counterfeit listings may affect revenue, trust and customer experience. Product and seller information should be reviewed before a conclusion is reached.

Copyright misuse

Unauthorized copies or distribution can reduce control over digital content. Licensing, rights and context all matter when assessing a concern.

Impersonation & misleading assets

False profiles, websites or uses of logos and imagery can make customers believe an association exists when it does not.

Start With Evidence

Record the URL, date observed, screenshots and relevant rights documents. A suspicious signal should be reviewed before it is treated as an established infringement.